How to have your Laguiole repaired ?

While we provide a guarantee against construction defects, we can repair accidental damage done to a Laguiole, (broken blade or spring, damaged handle etc…)

Please note : we do not repair Laguiole counterfeit.
We start repairs on a Laguiole only upon payment of the quoted price.
Return time : 15 days to 1 month.

How can I ask for a repair ?

There are two available options : either you evaluate the required repairs by yourself, or you ask for a quote if you are unsure.

1) Repairs self-evaluation.

1. Simply evaluate the cost of needed repairs using the repair prices grid at the bottom of the page.

2. Send us the pieces that need fixing along with : your email address, your adress and your phone number + an 8 EUR check to Laguiole Actiforge for the return shipping fee.

Where to send the items that need fixing :

ACTIFORGE,
Service Réparation
4, Impasse des Avenues
42600 MONTBRISON
FRANCE

3. Upon reception of your package, we will contact you by email:
- to let you know that we have indeed received your package.
- To confirm the actual price of the repairs quote.

4. You then must accept the final quote in order to validate your repairs request.

5. Please send us a check for the final quote amount.

6. As soon as we have received payment, your items are transferred to our workshop.

7. We return your knife as soon as it has been repaired (Return time : 15 days to 1 month)

Should you not accept our quote, just let us know and we will return your knife.
Note : Check payments are only available to our French customers.
Questions about this service ? Please contact Jean(a)laguiole-France.com or call us (33) 04 77 58 97 50.

2) Request a quote.

Should you be unsure on the repair work which needs to be done, here’s what you should do.

1. First, take pictures of your knife, making sure that the maker’s brand located on the blade is clearly visible.

2. Send us the pictures using the following email address : Jean(a)laguiole-france.com

⇒ you can give us more details about the work that you wish to have done on the knife.

3. We will get back to you and let you know the price of the repairs as well as the item return shipping fee.

4. Once you have accepted our quote, we will send you instructions for online payment.

5. You can send us the knives that need repairing.

Send your knives in need of repair to :
ACTIFORGE,
Service Réparation
4, Impasse des Avenues
42600 MONTBRISON
FRANCE

6. As soon as we have received payment, your items are transferred to our workshop.

7. We return your knife as soon as it has been repaired (Return time : 15 days to 1 month)
Please note :
• PAYMENT BY CHECK : FRANCE ONLY.
• PAYMENT BY CREDIT CARD AVAILABLE FOR France AND THE REST OF THE WORLD.

Important : Please do not send us any items in need of repairs without first discussing the situation with us.

Questions about this service ? Please contact Jean(a)laguiole-France.com or call us (33) 04 77 58 97 50.

Laguiole pocket knives repairs prices

Return Shipping fee

8 € euros per item shipped to mainland France

Having a knife repaired vs buying a new knife.

1. Repairs are cheaper.
Having a knife with only Minor damage repaired is cheaper than buying a brand new knife.

2. You get to keep a treasured item.
Whether you would like to have your ancestor’s knife repaired or your own, there is an undeniable sentimental value to restoring this particular knife. It has a history, its handle has been smoothed and polished over the years by a loving hand and once it has been repaired, this knife can go on living its life of adventure.

3. Repairing is more environmentally-friendly.
In a time when most objects are disposable , repairing rather than throwing away is a significant gesture. It gives a second life to a knife that might be of use for many more years. You get to enjoy a better knife and help save the planet, what more could anyone ask for ?

Please do not hesitate to contact us for any repair request on your laguiole knife