Exercise your right of withdrawal

If you placed an order as a guest or have a customer account, you can request a withdrawal for your entire order using the form below.

Email address

Order reference

You can find this in your order confirmation email.

Conditions

Only the entire order can be withdrawn via this form.
The order must still be within the legal withdrawal period (14 days from receipt).
Products excluded from the right of withdrawal (customized, perishable, etc.) will not be refunded.

I acknowledge that I have been informed of the legal and economic consequences of withdrawal and I exercise my right of withdrawal in accordance with articles L221-18 et seq. of the French Consumer Code.

View our terms and conditions of sale